Hosted Mender incident
Missing checkout button - can't sign up for basic or professional tenant
Minor Vendor's status page →
Resolved after 2 hours 46 minutes, affecting Hosted Mender US and Hosted Mender EU, on August 16, 2025.
We reverted a change for the billing page. Now the behavior should be the one before the version v4.1.0-saas.12 of hosted Mender.
Affected components
Hosted Mender USHosted Mender EU
Update timeline
- investigating Aug 16, 2025, 05:29 AM UTC
When you try to upgrade your subscription in the Billing page, you can't see the Checkout button and so you cannot upgrade your subscription. We're investigating the issue.
- resolved Aug 16, 2025, 08:16 AM UTC
We reverted a change for the billing page. Now the behavior should be the one before the version v4.1.0-saas.12 of hosted Mender.
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