Hootsuite incident

Delays in Sentiment Analysis for Inbox 2.0

Resolved on November 17, 2025.

resolved Nov 17, 2025, 11:25 PM UTC

We recently experienced a brief service disruption affecting Sentiment Analysis for Inbox 2.0, resulting in Sentiment Analysis being delayed. Our teams are implementing preventative measures to ensure this doesn’t happen again. The issue began at 02:30PM PST and was resolved by 3:15PM PST after careful monitoring. Thank you for your patience and understanding.

Started
Nov 17, 2025, 10:30 PM UTC
Resolved
Nov 17, 2025, 10:30 PM UTC
Duration
–
Detected by Pingoru
Nov 17, 2025, 10:30 PM UTC

Update timeline

  1. resolved Nov 17, 2025, 11:25 PM UTC

    We recently experienced a brief service disruption affecting Sentiment Analysis for Inbox 2.0, resulting in Sentiment Analysis being delayed. Our teams are implementing preventative measures to ensure this doesn’t happen again. The issue began at 02:30PM PST and was resolved by 3:15PM PST after careful monitoring. Thank you for your patience and understanding.

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