Resolved after 1 day 17 hours, affecting Hootsuite Web Application and Hootsuite Mobile Application and 1 more, on January 25, 2026.
We can confirm that the issues impacting TikTok features have been resolved. Thank you for your patience while TikTok sorted this out!
Affected components
Update timeline
- identified Jan 25, 2026, 07:37 PM UTC
TikTok is currently experiencing a service disruption impacting several features in Hootsuite. You may encounter issues with TikTok profile connections/reconnections, content publishing, analytics collection, and Inbox 2.0 messaging. We are monitoring the incident closely and will provide updates as they become available. Thank you for your understanding.
- identified Jan 25, 2026, 09:24 PM UTC
TikTok continues to experience a service disruption impacting multiple features across our platform. Users may encounter difficulties with the following: Hootsuite: TikTok profile connections/reconnections, content publishing, analytics syncing, and Inbox 2.0 messaging. Hootsuite Listening & Talkwalker: Interruptions to data acquisition and difficulties connecting TikTok accounts in Talkwalker Our team continue to monitor this situation closely, thank you for your patience.
- monitoring Jan 26, 2026, 03:36 PM UTC
We are seeing a reduction in errors related to TikTok profile authentication and account connections. Our team continues to monitor this situation while TikTok addresses the remaining issues mentioned in our previous update. Thank you for your patience!
- resolved Jan 27, 2026, 12:48 PM UTC
We can confirm that the issues impacting TikTok features have been resolved. Thank you for your patience while TikTok sorted this out!
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