Resolved after 14 hours 20 minutes, on January 21, 2026.
21.01.2026 - 7pm CET We’re currently experiencing an issue with our email service. Emails such as survey invitations, reminders, and notifications are not being sent at this time. 22.01.2026 - 9:20 am CET - Update The fix as been applied. All services are working again.
Update timeline
- resolved Jan 22, 2026, 08:47 AM UTC
21.01.2026 - 7pm CET We’re currently experiencing an issue with our email service. Emails such as survey invitations, reminders, and notifications are not being sent at this time. 22.01.2026 - 9:20 am CET - Update The fix as been applied. All services are working again.
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