Holvi incident

Issues in processing Verification of Payee information for incoming payments to Finnish IBANs.

Resolved after 3 hours 35 minutes, affecting SEPA Payments, on October 9, 2025.

investigating Oct 09, 2025, 05:57 AM UTC

Our third-party provider is currently experiencing issues processing Verification of Payee information for incoming payments to Finnish IBANs. Please note that this error message does not prevent the payments from being completed. We are working together to resolve the issue as soon as possible and apologize for any inconvenience caused.

Started
Oct 09, 2025, 05:57 AM UTC
Resolved
Oct 09, 2025, 09:33 AM UTC
Duration
3h 35m
Detected by Pingoru
Oct 09, 2025, 05:57 AM UTC

Affected components

SEPA Payments

Update timeline

  1. investigating Oct 09, 2025, 05:57 AM UTC

    Our third-party provider is currently experiencing issues processing Verification of Payee information for incoming payments to Finnish IBANs. Please note that this error message does not prevent the payments from being completed. We are working together to resolve the issue as soon as possible and apologize for any inconvenience caused.

  2. resolved Oct 09, 2025, 09:33 AM UTC

    This incident has been resolved.

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