Holvi incident

Issue with online payments (3D secure authentication)

Resolved after 20 hours 33 minutes, affecting Holvi Mastercard, on November 1, 2024.

investigating Nov 01, 2024, 10:37 AM UTC

We’re currently facing issues with Holvi debit card payments requiring 3D Secure (3DS) authentication. This may prevent Holvi customers from completing online purchases in apps or shops that use 3D Secure. Our team is working on a fix and aims to resolve this as soon as possible. Thank you for your patience – we’ll keep you updated here.

Started
Nov 01, 2024, 10:37 AM UTC
Resolved
Nov 02, 2024, 07:11 AM UTC
Duration
20h 33m
Detected by Pingoru
Nov 01, 2024, 10:37 AM UTC

Affected components

Holvi Mastercard

Update timeline

  1. investigating Nov 01, 2024, 10:37 AM UTC

    We’re currently facing issues with Holvi debit card payments requiring 3D Secure (3DS) authentication. This may prevent Holvi customers from completing online purchases in apps or shops that use 3D Secure. Our team is working on a fix and aims to resolve this as soon as possible. Thank you for your patience – we’ll keep you updated here.

  2. resolved Nov 02, 2024, 07:11 AM UTC

    This incident has been resolved.

Your product runs on more than Holvi

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →