Holvi incident

Instant payments unavailable

Resolved after 2 hours 36 minutes, affecting SEPA Payments, on September 8, 2025.

resolved Sep 08, 2025, 11:46 AM UTC

Instant payments issue – resolved The technical issue has been fixed and services are fully operational. Instant payments sent between 6 September and 8 September ~09:00 CET did not go through and need to be reinitiated. Regular SEPA payments may have been delayed on 8 September morning but have since been processed.

Started
Sep 08, 2025, 09:09 AM UTC
Resolved
Sep 08, 2025, 11:46 AM UTC
Duration
2h 36m
Detected by Pingoru
Sep 08, 2025, 09:09 AM UTC

Affected components

SEPA Payments

Update timeline

  1. investigating Sep 08, 2025, 09:09 AM UTC

    Since 6 September, instant payments have not gone through and remain unavailable. All instant payments from this period need to be reinitiated – please use regular SEPA transfers instead. We are working on a fix and will share updates here.

  2. identified Sep 08, 2025, 09:12 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 08, 2025, 11:46 AM UTC

    Instant payments issue – resolved The technical issue has been fixed and services are fully operational. Instant payments sent between 6 September and 8 September ~09:00 CET did not go through and need to be reinitiated. Regular SEPA payments may have been delayed on 8 September morning but have since been processed.

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