Hiver incident
Unable to Change Status and Assign Emails in Hiver for Gmail
Resolved after 8 minutes, affecting Email User Experience, on May 13, 2026.
The issue affecting the ability to change email statuses and assign emails in Hiver for Gmail has now been resolved. Our engineering team has implemented the fix, and services are operating normally again.
Affected components
Update timeline
- investigating May 13, 2026, 08:08 AM UTC
We are currently investigating an issue where some users are unable to change email statuses and assign emails in Hiver for Gmail. Our engineering team is actively working to identify the root cause and restore normal functionality as quickly as possible. We apologize for the inconvenience and will continue to share updates here as we make progress.
- identified May 13, 2026, 08:13 AM UTC
We have identified the cause of the issue affecting the ability to change email statuses and assign emails in Hiver for Gmail. Our engineering team is currently working on implementing a fix and restoring full functionality as quickly as possible.
- resolved May 13, 2026, 08:16 AM UTC
The issue affecting the ability to change email statuses and assign emails in Hiver for Gmail has now been resolved. Our engineering team has implemented the fix, and services are operating normally again.
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