Hiver incident

Hiver services are experiencing performance degradation

Resolved after 1 hour 21 minutes, affecting Email User Experience and Email Sync, on January 7, 2025.

resolved Jan 07, 2025, 11:08 PM UTC

We’re back! All Hiver services are now fully operational. Thank you for your patience and understanding.

Started
Jan 07, 2025, 09:46 PM UTC
Resolved
Jan 07, 2025, 11:08 PM UTC
Duration
1h 21m
Detected by Pingoru
Jan 07, 2025, 09:46 PM UTC

Affected components

Email User ExperienceEmail Sync

Update timeline

  1. investigating Jan 07, 2025, 10:06 PM UTC

    Hiver services are currently experiencing degraded performance. Our engineers are actively working on resolving the issue, and we'll provide an update within the next 30 minutes.

  2. identified Jan 07, 2025, 10:37 PM UTC

    We are actively deploying a fix and our engineering team is working diligently to resolve the issue as quickly as possible. We appreciate your patience and will provide further updates shortly.

  3. monitoring Jan 07, 2025, 10:56 PM UTC

    We’ve deployed the fix and are actively monitoring the system to ensure there is no further degradation in Hiver’s performance. Our priority is to maintain smooth and uninterrupted service. We’ll provide the next update as soon as it’s available.

  4. resolved Jan 07, 2025, 11:08 PM UTC

    We’re back! All Hiver services are now fully operational. Thank you for your patience and understanding.

Your product runs on more than Hiver

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →