Hive incident

Inability to access subset of services

Resolved after 1 hour 27 minutes, affecting Web Application and Data Processing and 1 more, on September 30, 2025.

monitoring Sep 30, 2025, 03:14 PM UTC

Several services have been updated. We're testing and monitoring each service now to confirm full resolution.

Started
Sep 30, 2025, 02:17 PM UTC
Resolved
Sep 30, 2025, 03:44 PM UTC
Duration
1h 27m
Detected by Pingoru
Sep 30, 2025, 02:17 PM UTC

Affected components

Web ApplicationData ProcessingDesktop Application

Update timeline

  1. investigating Sep 30, 2025, 02:17 PM UTC

    Certain services for reporting, time-tracking, exports, and auth are currently unavailable. We are working to identify root cause and get a fix live ASAP.

  2. identified Sep 30, 2025, 02:24 PM UTC

    Issue has been identified and a fix is being confirmed prior to deployment.

  3. identified Sep 30, 2025, 02:39 PM UTC

    We've confirmed a fix and are deploying the latest services now.

  4. monitoring Sep 30, 2025, 03:14 PM UTC

    Several services have been updated. We're testing and monitoring each service now to confirm full resolution.

  5. resolved Sep 30, 2025, 03:44 PM UTC

    This incident has been resolved.

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