Hive AI incident

Increased error rates and latency

Resolved after 2 hours 9 minutes, affecting [SF1] API - Sync, on October 19, 2025.

monitoring Oct 19, 2025, 09:54 PM UTC

A fix has been implemented and we're continuing to monitor the results

Started
Oct 19, 2025, 08:10 PM UTC
Resolved
Oct 19, 2025, 10:20 PM UTC
Duration
2h 9m
Detected by Pingoru
Oct 19, 2025, 08:10 PM UTC

Affected components

[SF1] API - Sync

Update timeline

  1. investigating Oct 19, 2025, 09:43 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2025, 09:54 PM UTC

    A fix has been implemented and we're continuing to monitor the results

  3. resolved Oct 19, 2025, 10:20 PM UTC

    This incident has been resolved.

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