Hive AI incident

October 2025: Hive AI service degradation on [SF1] API - Sync

Resolved after 1 hour 4 minutes, affecting [SF1] API - Sync and [SF1] API - Async, on October 23, 2025.

monitoring Oct 23, 2025, 06:34 AM UTC

We are continuing to monitor for any further issues.

Started
Oct 23, 2025, 06:05 AM UTC
Resolved
Oct 23, 2025, 07:10 AM UTC
Duration
1h 4m
Detected by Pingoru
Oct 23, 2025, 06:05 AM UTC

Affected components

[SF1] API - Sync[SF1] API - Async

Update timeline

  1. investigating Oct 23, 2025, 06:21 AM UTC

    We are currently investigating an incident causing increased latencies and failures.

  2. monitoring Oct 23, 2025, 06:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 23, 2025, 06:34 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 23, 2025, 07:10 AM UTC

    This incident has been resolved.

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