Hiro incident

Platform Frontend Outage

Resolved after 1 day 12 hours, affecting platform.hiro.so, on January 24, 2026.

investigating Jan 24, 2026, 03:48 PM UTC

We are investigating an issue with the Platform Frontend service that began at Jan 24, 2026, 10:48 AM ET. Additional information will be shared once it becomes available.

Started
Jan 24, 2026, 03:48 PM UTC
Resolved
Jan 26, 2026, 03:50 AM UTC
Duration
1d 12h
Detected by Pingoru
Jan 24, 2026, 03:48 PM UTC

Affected components

platform.hiro.so

Update timeline

  1. investigating Jan 24, 2026, 03:48 PM UTC

    We are investigating an issue with the Platform Frontend service that began at Jan 24, 2026, 10:48 AM ET. Additional information will be shared once it becomes available.

  2. resolved Jan 26, 2026, 03:50 AM UTC

    This incident has been resolved.

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