Resolved after 3 hours 55 minutes, affecting Administration & Authentication and Analytics and 1 more, on November 12, 2025.
This incident has been resolved. System performance has returned to fully operational.
Affected components
Update timeline
- investigating Nov 12, 2025, 06:01 PM UTC
We have received reports that a few users are experiencing server dizzy errors and intermittent performance degradation within Highspot. Our Engineering Team is investigating with the highest priority to identify and resolve the issue. We will provide another update by 12 PM PT.
- monitoring Nov 12, 2025, 07:57 PM UTC
We have remediated the issue and are currently monitoring system performance. Our Engineering Team will continue to observe stability and provide another update by 2 PM PT.
- resolved Nov 12, 2025, 09:57 PM UTC
This incident has been resolved. System performance has returned to fully operational.
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