Highspot incident

Degraded performance in the Engagement Center

Resolved after 39 minutes, affecting Engagement and Engagement and 1 more, on February 26, 2025.

resolved Feb 26, 2025, 05:52 PM UTC

We have deployed a fix for the degraded performance issue impacting the Engagement Center. This is now fully resolved.

Started
Feb 26, 2025, 05:12 PM UTC
Resolved
Feb 26, 2025, 05:52 PM UTC
Duration
39m
Detected by Pingoru
Feb 26, 2025, 05:12 PM UTC

Affected components

EngagementEngagementEngagementEngagementEngagement

Update timeline

  1. investigating Feb 26, 2025, 05:12 PM UTC

    We are currently investigating an issue where users are intermittently returned an error when accessing the Engagement Center. We will provide another update at 10AM PT.

  2. resolved Feb 26, 2025, 05:52 PM UTC

    We have deployed a fix for the degraded performance issue impacting the Engagement Center. This is now fully resolved.

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