Higher Logic incident

HLT Marketing Professional (Informz) IP Validation issue

Resolved after 2 hours 56 minutes, affecting Marketing Professional (Informz), on October 23, 2024.

resolved Oct 23, 2024, 03:11 PM UTC

A fix has been implemented and this issue is resolved. Thank you for your patience.

Started
Oct 23, 2024, 12:15 PM UTC
Resolved
Oct 23, 2024, 03:11 PM UTC
Duration
2h 56m
Detected by Pingoru
Oct 23, 2024, 12:15 PM UTC

Affected components

Marketing Professional (Informz)

Update timeline

  1. investigating Oct 23, 2024, 12:15 PM UTC

    We are currently investigating this issue.

  2. identified Oct 23, 2024, 02:24 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 23, 2024, 03:11 PM UTC

    A fix has been implemented and this issue is resolved. Thank you for your patience.

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