HeyTaco incident

Isolated issue affecting a subset of MS Teams Users

Resolved after 19 hours 41 minutes, affecting HeyTaco Bot, on September 8, 2026.

resolved Sep 09, 2026, 01:16 PM UTC

The issue has been resolved and HeyTaco for MS Teams for all customers is operational.

Started
Sep 08, 2026, 05:35 PM UTC
Resolved
Sep 09, 2026, 01:16 PM UTC
Duration
19h 41m
Detected by Pingoru
Sep 08, 2026, 05:35 PM UTC

Affected components

HeyTaco Bot

Update timeline

  1. investigating Sep 08, 2026, 05:35 PM UTC

    We are currently investigating this issue.

  2. identified Sep 08, 2026, 07:27 PM UTC

    The issue has been caused by Microsoft Teams outage on 9/4/2026. As a result, some HeyTaco for Microsoft Teams users are experiencing issues related to the original issue. This issue has been scoped to a small subset of customers and we are working with them directly to resolve it.

  3. resolved Sep 09, 2026, 01:16 PM UTC

    The issue has been resolved and HeyTaco for MS Teams for all customers is operational.

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