Heysender incident

Issue with logging

Resolved after 12 minutes, on January 7, 2025.

monitoring Jan 07, 2025, 01:51 PM UTC

We are currently experiencing e-mails with logging in Heysender. Our hosting partner is updating a key part of their infrastructure which we use to store log files making us unable to handle the logs. We have made a change to the system so we bypass logging of text and HTML versions which solves the issue for now. We will update when all is back to normal..

Started
Jan 07, 2025, 01:51 PM UTC
Resolved
Jan 07, 2025, 02:03 PM UTC
Duration
12m
Detected by Pingoru
Jan 07, 2025, 01:51 PM UTC

Update timeline

  1. monitoring Jan 07, 2025, 01:51 PM UTC

    We are currently experiencing e-mails with logging in Heysender. Our hosting partner is updating a key part of their infrastructure which we use to store log files making us unable to handle the logs. We have made a change to the system so we bypass logging of text and HTML versions which solves the issue for now. We will update when all is back to normal..

  2. resolved Jan 07, 2025, 02:03 PM UTC

    This incident has been resolved..

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