Hetzner Outage History

Hetzner degraded · 1 active incident View live status →

Pingoru has recorded 219 incidents for Hetzner: 216 in the last 12 months and 91 in the last 90 days.

Source: status.hetzner.com

219incidents recorded
216last 12 months
91last 90 days
6 daystypical duration
Incidents per month
02040AprMayJunJulAugSepOct32
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct73%
Pingoru began tracking Hetzner in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202637564 of 720 (78%)
May 202630292 of 744 (39%)
June 202630680 of 720 (94%)
July 202625483 of 744 (65%)
August 202628513 of 744 (69%)
September 202627479 of 720 (67%)
October 202632434 of 593 (73%)

Incidents, newest first

Major August 28, 2026 Telephone connection disruption - NBG1 2h 27m Support (Phone system)

Started Aug 28, 2026, 12:22 PM UTC· resolved Aug 28, 2026, 02:49 PM UTC

  1. investigating Aug 28, 2026, 01:05 PM UTC

    We are currently experiencing a disruption in the connection for our telephone support. Calls can be answered, but problems occur after approximately 30 seconds. Instead of calling support, please write a request using the administration panel. Please bear with us. As soon as more information is available, we'll let you know. We apologize for any inconvenience. Thank you for your understanding.

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Minor August 25, 2026 Object Storage in location NBG degraded 6d 1h Cloud (Object Storage)

Started Aug 25, 2026, 08:57 AM UTC· resolved Aug 31, 2026, 09:57 AM UTC

  1. identified Aug 25, 2026, 08:59 AM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

  2. investigating Aug 25, 2026, 02:41 PM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

  3. monitoring Aug 26, 2026, 06:15 AM UTC

    Due to a hardware failure, the Object Storage Service is currently in a degraded state that requires urgent maintenance to prevent data loss. To speed up the recovery process, the Object Storage Service in NBG is partially unavailable during this time. Access to selected buckets may lead to error messages. We will post an update as soon as we have more information. We apologize for any inconvenience. Thank you for your understanding.

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Minor August 25, 2026 Load Balancers: maintenance work in HEL & HIL 5h 15m Cloud (Load Balancer)

Started Aug 25, 2026, 07:00 AM UTC· resolved Aug 25, 2026, 12:15 PM UTC

  1. scheduled Aug 21, 2026, 01:00 PM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Aug 25, 2026, 07:00 AM UTC

    We will be performing routine maintenance work on Load Balancers in HEL & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

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Minor August 24, 2026 Function tests on UPS and emergency power systems in FSN1-DC22 4h 27m FSN1 (FSN1-DC22)

Started Aug 24, 2026, 08:13 AM UTC· resolved Aug 24, 2026, 12:41 PM UTC

  1. scheduled Aug 24, 2026, 08:13 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. resolved Aug 24, 2026, 12:41 PM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

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Minor August 24, 2026 Function tests on UPS and emergency power systems in FSN1-DC24 4h 29m FSN1 (FSN1-DC24)

Started Aug 24, 2026, 08:12 AM UTC· resolved Aug 24, 2026, 12:41 PM UTC

  1. scheduled Aug 24, 2026, 08:12 AM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

  2. resolved Aug 24, 2026, 12:41 PM UTC

    We will do routine function tests on our UPS systems and on our emergency power system. Due to the redundant design of our power supply systems, we do not expect any issues.

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Minor August 23, 2026 Object Storage in location hel1 degraded 2h 29m Cloud (Object Storage)

Started Aug 23, 2026, 04:57 PM UTC· resolved Aug 23, 2026, 07:27 PM UTC

  1. investigating Aug 23, 2026, 05:15 PM UTC

    Object Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

  2. monitoring Aug 23, 2026, 05:43 PM UTC

    Object Storage service in location hel1 is currently degraded. Requests may fail or time out. We are currently investigating the issue.

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Minor August 21, 2026 Backbone connection fault between Frankfurt - Helsinki 6d 23h Network (Backbone)

Started Aug 21, 2026, 12:23 PM UTC· resolved Aug 28, 2026, 12:13 PM UTC

  1. identified Aug 21, 2026, 12:24 PM UTC

    We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.

  2. investigating Aug 23, 2026, 07:53 PM UTC

    We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.

  3. investigating Aug 23, 2026, 07:58 PM UTC

    We are currently experiencing a fault in the backbone connection between Frankfurt - Helsinki. This may lead to brief latency issues. Please bear with us. As soon as more information is available, we will post it here. We apologize for any inconvenience. Thank you for your understanding.

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Minor August 21, 2026 Limited availability of Cloud Volumes in Hillsboro (HIL) 20d 2h Cloud (Cloud Volume)

Started Aug 21, 2026, 10:41 AM UTC· resolved Sep 10, 2026, 12:59 PM UTC

  1. identified Aug 21, 2026, 10:44 AM UTC

    Due to the continuous high demand and the limited availability of the necessary hardware components, the provisioning and extending of cloud volumes at our Hillsboro (HIL) location is currently only possible to a limited extent. We are monitoring the situation closely and working hard to expand our storage capacity. Thank you very much for your understanding.

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Minor August 21, 2026 Load Balancers: maintenance work in ASH & HEL 3h 38m Cloud (Load Balancer)

Started Aug 21, 2026, 07:00 AM UTC· resolved Aug 21, 2026, 10:38 AM UTC

  1. scheduled Aug 17, 2026, 01:38 PM UTC

    We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. scheduled Aug 20, 2026, 07:02 AM UTC

    We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  3. identified Aug 21, 2026, 07:01 AM UTC

    We will be performing routine maintenance work on Load Balancers in ASH & HEL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

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Minor August 17, 2026 Load Balancers: maintenance work in SIN & HIL 2d 19h Cloud (Load Balancer)

Started Aug 17, 2026, 01:30 PM UTC· resolved Aug 20, 2026, 09:10 AM UTC

  1. scheduled Aug 17, 2026, 01:30 PM UTC

    We will be performing routine maintenance work on Load Balancers in SIN & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

  2. identified Aug 20, 2026, 07:02 AM UTC

    We will be performing routine maintenance work on Load Balancers in SIN & HIL. During this maintenance work, there may be a short connection loss from the active connections (TCP and HTTP) to the Load Balancers, or from the Load Balancers to their targets.

Read the full incident report →

Minor August 17, 2026 Object Storage in location HEL degraded 2h 15m Cloud (Object Storage)

Started Aug 17, 2026, 08:31 AM UTC· resolved Aug 17, 2026, 10:46 AM UTC

  1. investigating Aug 17, 2026, 08:34 AM UTC

    The Object Storage service in location HEL is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.

  2. monitoring Aug 17, 2026, 10:18 AM UTC

    The Object Storage service in location HEL is currently degraded. Requests to download or upload objects may fail or time out. We are already working on fixing the issue and getting things back to normal.

Read the full incident report →

Minor August 12, 2026 Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - Location FSN1 5d 23h

Started Aug 12, 2026, 09:52 AM UTC· resolved Aug 18, 2026, 08:57 AM UTC

  1. scheduled Aug 12, 2026, 09:52 AM UTC

    In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads may be temporarily interrupted.

  2. identified Aug 18, 2026, 08:00 AM UTC

    In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com), which will make it unavailable for a short time. Consequently, system updates and resource downloads may be temporarily interrupted.

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Minor August 11, 2026 Maintenance Hetzner Accounts (Invoices/Transactions) 36m Panels (Accounts)

Started Aug 11, 2026, 05:00 PM UTC· resolved Aug 11, 2026, 05:36 PM UTC

  1. identified Aug 11, 2026, 04:59 PM UTC

    During this time, we will be doing routine maintenance work on Hetzner Accounts (https://accounts.hetzner.com). For this reason, the following features will not available: - Management of contact details - Invoice overview - Transaction overview - Payment data - Promo codes

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Minor August 5, 2026 Maintenance at DENIC 30m Panels (Robot)

Started Aug 05, 2026, 03:00 PM UTC· resolved Aug 05, 2026, 03:30 PM UTC

  1. identified Aug 05, 2026, 03:00 PM UTC

    The .de registry (DENIC) will do routine maintenance work during the mentioned period. So you will not be able to order .de domains during that time.

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Minor August 5, 2026 Outage of DENIC services 1h 11m

Started Aug 05, 2026, 07:29 AM UTC· resolved Aug 05, 2026, 08:41 AM UTC

  1. identified Aug 05, 2026, 07:29 AM UTC

    DENIC is currently experiencing a service disruption This may result in limitations when checking domain availability and when performing operations related to .de domains. Thank you for your understanding.

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Minor August 4, 2026 Maintenance work on Object Storage in FSN1 3h 50m Cloud (Object Storage)

Started Aug 04, 2026, 10:00 AM UTC· resolved Aug 04, 2026, 01:50 PM UTC

  1. scheduled Jul 30, 2026, 02:21 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

  2. identified Aug 04, 2026, 12:43 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

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Minor August 4, 2026 Maintenance work on Object Storage in HEL1 2h 26m Cloud (Object Storage)

Started Aug 04, 2026, 10:00 AM UTC· resolved Aug 04, 2026, 12:26 PM UTC

  1. scheduled Jul 30, 2026, 02:34 PM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

  2. identified Aug 04, 2026, 11:08 AM UTC

    We will perform planed maintenance work on our Object Storage. During this time, short connection interruptions may occur.

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Minor August 3, 2026 Maintenance of Cloud Products (Firewalls, Private Networks, IPs, DNS) 1d 21h Cloud

Started Aug 03, 2026, 12:52 PM UTC· resolved Aug 05, 2026, 10:05 AM UTC

  1. scheduled Aug 03, 2026, 12:52 PM UTC

    We are conducting a planned maintenance on Cloud products. Creating, changing, or deleting those products can be unavailable for a brief moment.

  2. identified Aug 05, 2026, 08:27 AM UTC

    We are conducting a planned maintenance on Cloud products. Creating, changing, or deleting those products can be unavailable for a brief moment.

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Minor July 29, 2026 Cloud Leaf fault hel1-cloud1-leaf9 7h 16m Cloud

Started Jul 29, 2026, 08:50 PM UTC· resolved Jul 30, 2026, 04:06 AM UTC

  1. identified Jul 29, 2026, 08:57 PM UTC

    We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

  2. monitoring Jul 29, 2026, 09:12 PM UTC

    We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf9. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

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Minor July 29, 2026 Cloud Leaf fault nbg1-cloud1-leaf97 10h 14m Cloud

Started Jul 29, 2026, 05:52 PM UTC· resolved Jul 30, 2026, 04:06 AM UTC

  1. identified Jul 29, 2026, 05:53 PM UTC

    We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

  2. monitoring Jul 29, 2026, 06:06 PM UTC

    We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf97. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

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Major July 28, 2026 Cloud Resource Creation Delay 1h 30m Cloud

Started Jul 28, 2026, 08:09 AM UTC· resolved Jul 28, 2026, 09:40 AM UTC

  1. identified Jul 28, 2026, 08:09 AM UTC

    Currently there is a delay in creating or modifying resources in the Hetzner Cloud.

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Minor July 28, 2026 Cloud Leaf fault hel1-cloud1-leaf16 1h 29m Cloud

Started Jul 28, 2026, 05:16 AM UTC· resolved Jul 28, 2026, 06:45 AM UTC

  1. identified Jul 28, 2026, 05:16 AM UTC

    We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

  2. monitoring Jul 28, 2026, 05:45 AM UTC

    We are currently experiencing a fault on our cloud leaf hel1-cloud1-leaf16. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

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Minor July 27, 2026 Cloud Leaf fault fsn1-cloud2-leaf17 15h 46m Cloud

Started Jul 27, 2026, 12:22 PM UTC· resolved Jul 28, 2026, 04:09 AM UTC

  1. identified Jul 27, 2026, 12:23 PM UTC

    We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

  2. monitoring Jul 27, 2026, 12:55 PM UTC

    We are currently experiencing a fault on our cloud leaf fsn1-cloud2-leaf17. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

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Major July 24, 2026 Cloud Leaf fault nbg1-cloud1-leaf88 47m Cloud

Started Jul 24, 2026, 12:36 PM UTC· resolved Jul 24, 2026, 01:24 PM UTC

  1. identified Jul 24, 2026, 12:37 PM UTC

    We are currently experiencing a fault on our cloud leaf nbg1-cloud1-leaf88. Our technicians are working hard on analyzing the cause of the interruption in order to solve the issue. Please bear with us. As soon as more information is available, we shall inform you via this website. We apologize for any inconvenience. Thank you for your understanding.

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Minor July 23, 2026 Maintenance work on mirror (mirror.hetzner.com / download.hetzner.com) - ASH 5d 16h

Started Jul 23, 2026, 01:11 PM UTC· resolved Jul 29, 2026, 05:19 AM UTC

  1. scheduled Jul 23, 2026, 01:11 PM UTC

    In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.

  2. identified Jul 29, 2026, 05:03 AM UTC

    In the mentioned period, we will perform maintenance work on the mirror (mirror.hetzner.com / download.hetzner.com) in the region ASH, which may briefly lead to system updates being interrupted in that region.

Read the full incident report →