HelloHix incident

Browser Extension detection disabled

Ongoing since 06:00 AM UTC, affecting Browser extension.

identified Jul 31, 2019, 08:00 AM UTC

After updating to the latest version of Google Chrome (version 76), we detected some issues with our browser extension. We made some changes, in order for the extension to work again. The extension is working again now, but it does currently not detect when a user needs the extension, but doesn't have it installed yet. New users can install the extension directly from the Chrome web store until the issue is fixed: https://chrome.google.com/webstore/detail/securelogin-browser-exten/mlkgonfgckifcicdldcjkpbjfdmpdhad

Started
Jul 31, 2019, 06:00 AM UTC
Resolved
Ongoing
Duration
● 2649d 11h
Detected by Pingoru
Jul 31, 2019, 06:00 AM UTC

Affected components

Browser extension

Update timeline

  1. identified Jul 31, 2019, 08:00 AM UTC

    After updating to the latest version of Google Chrome (version 76), we detected some issues with our browser extension. We made some changes, in order for the extension to work again. The extension is working again now, but it does currently not detect when a user needs the extension, but doesn't have it installed yet. New users can install the extension directly from the Chrome web store until the issue is fixed: https://chrome.google.com/webstore/detail/securelogin-browser-exten/mlkgonfgckifcicdldcjkpbjfdmpdhad

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