Resolved after 49 minutes, on November 17, 2025.
We've now resolved the incident. Thanks for your patience. This issue was caused with a down stream weather provider dependency failing to supply information in a timely response. This dependency has been temporarily removed to increase our response time to our customers whilst we investigate further to avoid disruption.
Update timeline
- resolved Nov 17, 2025, 10:36 PM UTC
We've now resolved the incident. Thanks for your patience. This issue was caused with a down stream weather provider dependency failing to supply information in a timely response. This dependency has been temporarily removed to increase our response time to our customers whilst we investigate further to avoid disruption.
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