Health Gorilla incident
2025-01-23 Carequality Query Response Disruption
Resolved on January 24, 2025, affecting P360 Responding Gateway.
Health Gorilla experienced an issue where responses to Carequality were being delayed or failing. Health Gorilla infra team identified the issue as an overburdened server, and made necessary changes to the configuration to alleviate the burden and prevent this from happening in the future. This issue was resolved as of 09:30amPST/12:30pmEST on 01/24/2025.
Affected components
Update timeline
- resolved Jan 24, 2025, 07:15 PM UTC
Health Gorilla experienced an issue where responses to Carequality were being delayed or failing. Health Gorilla infra team identified the issue as an overburdened server, and made necessary changes to the configuration to alleviate the burden and prevent this from happening in the future. This issue was resolved as of 09:30amPST/12:30pmEST on 01/24/2025.
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