Resolved after 14 minutes, affecting API Server, on February 5, 2025.
For customers, if you had P360 queries that were in progress on 02/05/2025 that have not yet completed, they may have been impacted by this system response issue. For any query still running from that time, please log in to the P360 Dashboard and cancel those queries and restart them.
Affected components
Update timeline
- investigating Feb 05, 2025, 06:53 PM UTC
Health Gorilla API servers are currently experiencing slow response times in our Production environment. You may experience longer response times, or 5xx level responses. We are investigating at this time and will update this page when we have more information.
- resolved Feb 05, 2025, 07:07 PM UTC
This incident has been resolved.
- postmortem Feb 06, 2025, 05:40 PM UTC
For customers, if you had P360 queries that were in progress on 02/05/2025 that have not yet completed, they may have been impacted by this system response issue. For any query still running from that time, please log in to the P360 Dashboard and cancel those queries and restart them.
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