Health Gorilla incident

2025-02-11 Additional ssues logging in to UI Portal in production

Resolved after 2 hours 36 minutes, affecting Web Portal, on February 11, 2025.

resolved Feb 11, 2025, 11:40 PM UTC

The issue has been resolved. You should no longer be experiencing any issues with logging in to the Health Gorilla UI Portal.

Started
Feb 11, 2025, 09:04 PM UTC
Resolved
Feb 11, 2025, 11:40 PM UTC
Duration
2h 36m
Detected by Pingoru
Feb 11, 2025, 09:04 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Feb 11, 2025, 09:04 PM UTC

    We are once again experiencing issues with customers logging in to the Health Gorilla UI portal. You may experience delays, or errors in attempting to log in. Subsequent retries may assist you in logging in. Our internal systems team is investigating and we will update this incident status when updates are available.

  2. resolved Feb 11, 2025, 11:40 PM UTC

    The issue has been resolved. You should no longer be experiencing any issues with logging in to the Health Gorilla UI Portal.

Your product runs on more than Health Gorilla

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →