Health Gorilla incident
2025-04-29 Lab Network Ordering, Slow Response Times
Resolved after 2 hours 22 minutes, affecting Lab Connectivity (General), on April 29, 2025.
8:50pmCST - Response times have remained at normal levels for the past 90 minutes with no recurrence of the issue. We consider this issue resolved.
Affected components
Update timeline
- investigating Apr 29, 2025, 11:30 PM UTC
As of 04/29/2025, Lab Network ordering is experiencing longer response times when placing orders through the Health Gorilla Platform. We are aware of the issue and are in the process of identifying the cause and resolving the issue. This page will be updated when we have more information.
- monitoring Apr 30, 2025, 12:39 AM UTC
7:27pmCST - Response times are now back to normal, and we are monitoring the situation to ensure that the issue will not recur. We will update this page when we are sure that the issue is fully resolved.
- resolved Apr 30, 2025, 01:52 AM UTC
8:50pmCST - Response times have remained at normal levels for the past 90 minutes with no recurrence of the issue. We consider this issue resolved.
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