Health Gorilla incident

System Performance Issue 2025-09-12

Resolved on September 12, 2025.

resolved Sep 16, 2025, 06:22 PM UTC

The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.

Started
Sep 12, 2025, 05:30 PM UTC
Resolved
Sep 12, 2025, 05:30 PM UTC
Duration
–
Detected by Pingoru
Sep 12, 2025, 05:30 PM UTC

Update timeline

  1. resolved Sep 16, 2025, 06:22 PM UTC

    The Health Gorilla system experienced performance degradation on 09/12/2025 between 12:45pmCT and 16:00pmCT. Health Gorilla Infrastructure team identified the cause and removed the processes that were the root of the degradation. System performance returned to normal after backlog processing completed.

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