Health Gorilla incident
Quest Diagnostics Service Disruption 2025-10-02
Resolved on October 3, 2025.
On 10/02/2025 beginning at 2:30pmPT, Quest Diagnostics had a service disruption that impacted all users of their Hub interface. The issue was resolved at approximately 5:45pmPT, but as of 6:00pmPT they were still clearing the backlog. Health Gorilla clients that utilize the Health Gorilla Lab Network and place orders to Quest Diagnostics may have been impacted by this disruption.
Update timeline
- resolved Oct 03, 2025, 02:50 AM UTC
On 10/02/2025 beginning at 2:30pmPT, Quest Diagnostics had a service disruption that impacted all users of their Hub interface. The issue was resolved at approximately 5:45pmPT, but as of 6:00pmPT they were still clearing the backlog. Health Gorilla clients that utilize the Health Gorilla Lab Network and place orders to Quest Diagnostics may have been impacted by this disruption.
Your product runs on more than Health Gorilla
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services