Resolved after 1 hour 5 minutes, affecting Health-e Pro Menu Planning and API (API — AWS), on September 24, 2026.
Menu Planning service should be restored now and running at normal speed. We're continuing to investigate the root cause of the issue.
Affected components
Health-e Pro Menu PlanningAPI (API — AWS)
Update timeline
- investigating Sep 24, 2026, 12:07 PM UTC
We're currently investigating why Menu Planning went down unexpectedly. We're working to restore service as quickly as possible. More updates will be posted here as we know more.
- monitoring Sep 24, 2026, 12:10 PM UTC
Menu Planning service should be restored now and running at normal speed. We're continuing to investigate the root cause of the issue.
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