Hatchet incident

Increased latency and error rates between 5:00 UTC and 16:25 UTC

Resolved on March 25, 2026, affecting API (cloud.hatchet.run) and API (Hatchet API).

resolved Mar 25, 2026, 04:24 PM UTC

Between 5:00 UTC and 16:25 UTC, we received reports of increased latency and error rates impacting some tenants in us-west-2. We have scaled capacity and all tenants are recovered.

Started
Mar 25, 2026, 04:24 PM UTC
Resolved
Mar 25, 2026, 04:24 PM UTC
Duration
–
Detected by Pingoru
Mar 25, 2026, 04:24 PM UTC

Affected components

API (cloud.hatchet.run)API (Hatchet API)

Update timeline

  1. resolved Mar 25, 2026, 04:24 PM UTC

    Between 5:00 UTC and 16:25 UTC, we received reports of increased latency and error rates impacting some tenants in us-west-2. We have scaled capacity and all tenants are recovered.

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