Harvest incident

Harvest and Forecast Disruption: Investigating Ongoing Issue

Resolved after 56 minutes, affecting Forecast Application and Harvest Activity Log and 1 more, on February 12, 2025.

resolved Feb 12, 2025, 09:03 AM UTC

We've restored the Forecast and Harvest services and are very sorry for the inconvenience this has caused.

Started: Feb 12, 2025, 08:06 AM UTC
Resolved: Feb 12, 2025, 09:03 AM UTC
Duration: 56m
Detected by Pingoru: Feb 12, 2025, 08:06 AM UTC

Affected components

Forecast ApplicationHarvest Activity LogHarvest Application and APIHarvest Background JobsHarvest Email ServiceHarvest MobileHarvest Third Party Integrations

Update timeline

investigating Feb 12, 2025, 08:06 AM UTC

We’re aware of an issue affecting Harvest and are actively looking into it. Our team is working to resolve this as quickly as possible. We will provide an update within the next 30 minutes.
identified Feb 12, 2025, 08:35 AM UTC

We've identified a problem with the database and are actively working on restoring the service.
monitoring Feb 12, 2025, 08:48 AM UTC

We've rolled out a fix and are monitoring the service.
resolved Feb 12, 2025, 09:03 AM UTC

We've restored the Forecast and Harvest services and are very sorry for the inconvenience this has caused.

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