HappyCo incident

Duplicate Yardi Work Orders

Resolved after 5 days 2 hours, affecting Management Portal and Report Access and Integrations and 1 more, on March 4, 2026.

resolved Mar 09, 2026, 09:18 PM UTC

Work order import operations are restored to expected levels. We are working with Yardi to understand the root cause of the issue.

Started
Mar 04, 2026, 07:16 PM UTC
Resolved
Mar 09, 2026, 09:18 PM UTC
Duration
5d 2h
Detected by Pingoru
Mar 04, 2026, 07:16 PM UTC

Affected components

Management Portal and Report AccessIntegrationsHappy Force

Update timeline

  1. investigating Mar 04, 2026, 07:16 PM UTC

    We see a rise in duplicate work orders from the Yardi property management service today. We’re working with the Yardi team to identify and fix the problem.

  2. monitoring Mar 05, 2026, 07:58 PM UTC

    The rate of duplicate work orders has dropped. We're continuing to work with the Yardi team to monitor.

  3. resolved Mar 09, 2026, 09:18 PM UTC

    Work order import operations are restored to expected levels. We are working with Yardi to understand the root cause of the issue.

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