HappyCo incident

Users unable to access management portal

Resolved after 1 hour 39 minutes, affecting Management Portal and Report Access, on April 8, 2026.

monitoring Apr 08, 2026, 07:32 PM UTC

A fix has been implemented and we're monitoring.

Started
Apr 08, 2026, 07:24 PM UTC
Resolved
Apr 08, 2026, 09:03 PM UTC
Duration
1h 39m
Detected by Pingoru
Apr 08, 2026, 07:24 PM UTC

Affected components

Management Portal and Report Access

Update timeline

  1. investigating Apr 08, 2026, 07:24 PM UTC

    We are currently investigating users being unable to login.

  2. monitoring Apr 08, 2026, 07:32 PM UTC

    A fix has been implemented and we're monitoring.

  3. resolved Apr 08, 2026, 09:03 PM UTC

    This has been resolved.

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