Resolved after 4 hours 37 minutes, affecting HappyCo Website and Management Portal and Report Access and 1 more, on July 21, 2025.
During our monitoring period of 2.5 hours, all systems have continued to perform as expected. All systems are fully operational.
Affected components
Update timeline
- investigating Jul 21, 2025, 04:12 PM UTC
We are currently investigating reports of widespread errors across the platform.
- monitoring Jul 21, 2025, 05:29 PM UTC
We have implemented some adjustments to address a performance issue. Currently all systems showing healthy operation. We are actively monitoring the situation.
- monitoring Jul 21, 2025, 06:14 PM UTC
We are continuing to monitor systems but all indicators show systems have fully recovered. We have increased job processing for PMS syncs to work through the backlong; job queues have returned to expected levels.
- resolved Jul 21, 2025, 08:50 PM UTC
During our monitoring period of 2.5 hours, all systems have continued to perform as expected. All systems are fully operational.
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