Happo incident

Slower screenshot processing

Resolved after 3 hours 55 minutes, affecting Chrome and Firefox and 1 more, on October 27, 2026.

investigating Oct 27, 2026, 09:47 PM UTC

Our infrastructure provider is having a problem that stops us from adding rendering capacity. Happo jobs are still being processed, but during busy periods screenshots may take noticeably longer than usual and jobs may queue. Chrome, Firefox, Safari, and Edge renders are affected; iOS Safari and iPad Safari are not. We’re working with the provider to restore normal capacity and will post an update when we know more.

Started
Oct 27, 2026, 09:47 PM UTC
Resolved
Oct 28, 2026, 01:42 AM UTC
Duration
3h 55m
Detected by Pingoru
Oct 27, 2026, 09:47 PM UTC

Affected components

ChromeFirefoxEdgeSafari

Update timeline

  1. investigating Oct 27, 2026, 09:47 PM UTC

    Our infrastructure provider is having a problem that stops us from adding rendering capacity. Happo jobs are still being processed, but during busy periods screenshots may take noticeably longer than usual and jobs may queue. Chrome, Firefox, Safari, and Edge renders are affected; iOS Safari and iPad Safari are not. We’re working with the provider to restore normal capacity and will post an update when we know more.

  2. resolved Oct 28, 2026, 01:42 AM UTC

    This incident has been resolved.

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