Resolved after 2 hours 34 minutes, affecting Handshake for Students - US and Handshake for Students - EU and 1 more, on June 12, 2025.
Our platform is fully operational, however some users may continue to see some delays in search results as the issue continues to be resolved.
Affected components
Update timeline
- investigating Jun 12, 2025, 06:24 PM UTC
We’re experiencing occasional page load issues at this time. We’re currently investigating.
- investigating Jun 12, 2025, 06:53 PM UTC
We’re investigating disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
- investigating Jun 12, 2025, 07:19 PM UTC
We’re continuing to investigate disruptions to certain parts of our website and product due to a Google Cloud outage. We are working on resolving the issue as soon as we can and will continue to update this page.
- monitoring Jun 12, 2025, 08:01 PM UTC
We've received confirmation from Google that the root cause has been identified and is currently under remediation. Our platform has recovered for the majority of users, however some users may see some delays in search results as the issue continues to be resolved.
- monitoring Jun 12, 2025, 08:44 PM UTC
Our platform is fully operational, however some users may continue to see some delays in search results as the issue continues to be resolved.
- resolved Jun 12, 2025, 08:59 PM UTC
This incident has been resolved.
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