Handshake incident

Limited Applicant page functionality

Resolved after 35 minutes, affecting Handshake for Employers - US and Handshake for Employers - EU, on September 5, 2025.

resolved Sep 05, 2025, 09:48 PM UTC

As of 2:37 pm PT, a fix has been implemented, and we can now confirm the issue has been resolved. We want to reassure our users that their data was not lost and all application candidate data remains accessible

Started
Sep 05, 2025, 09:12 PM UTC
Resolved
Sep 05, 2025, 09:48 PM UTC
Duration
35m
Detected by Pingoru
Sep 05, 2025, 09:12 PM UTC

Affected components

Handshake for Employers - USHandshake for Employers - EU

Update timeline

  1. identified Sep 05, 2025, 09:12 PM UTC

    Apologies from the Handshake Team. We are aware of the current issues with the Applicant page, and we are actively working to resolve them. We will provide updates as soon as possible.

  2. monitoring Sep 05, 2025, 09:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 05, 2025, 09:48 PM UTC

    As of 2:37 pm PT, a fix has been implemented, and we can now confirm the issue has been resolved. We want to reassure our users that their data was not lost and all application candidate data remains accessible

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