Resolved after 14 hours, affecting Handshake for Students - US and Handshake for EDU Partners - US and 1 more, on October 20, 2025.
We are continuing to work on a fix for this issue.
Affected components
Handshake for Students - USHandshake for EDU Partners - USHandshake for Employers - US
Update timeline
- identified Oct 20, 2025, 09:35 PM UTC
Primary Platform is degraded as a result of a major AWS services outage
- identified Oct 20, 2025, 10:02 PM UTC
The Handshake Platform is accessible and login has been restored, however, some features remain in a degraded state and are unavailable while continue to work towards full recovery.
- identified Oct 20, 2025, 10:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 21, 2025, 11:35 AM UTC
This incident has been resolved.
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