Gusto incident
We are aware that customers may be experiencing issues when accessing Gusto.
Critical Vendor's status page →
Resolved after 2 hours 40 minutes, affecting Gusto.com website and Payroll, Benefits, HR and 1 more, on December 16, 2025.
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
Affected components
Gusto.com websitePayroll, Benefits, HRGusto MobileAPI
Update timeline
- investigating Dec 16, 2025, 06:16 PM UTC
We are currently investigating this issue.
- investigating Dec 16, 2025, 06:22 PM UTC
We are continuing to investigate this issue.
- monitoring Dec 16, 2025, 08:38 PM UTC
A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.
- resolved Dec 16, 2025, 08:57 PM UTC
This incident has been resolved.
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