Resolved after 1 hour 56 minutes, affecting Current status by service (Image Transformations), on January 12, 2025.
Identified and fixed the issue. We updated our intermediate caching layer about a month ago to make responses faster. It resulted in a very good performance improvement in the last 1 month. However, due to one edge case triggered today, around 2% of uncached images started timing out. Our team identified the case and fixed the issue such that it does not happen again in future.
Affected components
Update timeline
- investigating Jan 12, 2025, 05:59 AM UTC
We are experiencing some issues serving uncached images.
- resolved Jan 12, 2025, 07:55 AM UTC
Identified and fixed the issue. We updated our intermediate caching layer about a month ago to make responses faster. It resulted in a very good performance improvement in the last 1 month. However, due to one edge case triggered today, around 2% of uncached images started timing out. Our team identified the case and fixed the issue such that it does not happen again in future.
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