Is GuestPoint down?

Last checked 5m ago
Current status
GuestPoint is up

No incidents right now.

Official status page: https://statuspage.guestpoint.com · Polled every 5 minutes · 31 components tracked

GuestPoint is operational right now. Last checked 5m ago; the most recent incident resolved 17d ago.

Real-time GuestPoint status, recent outages, and incident history — pulled directly from GuestPoint's official status page at https://statuspage.guestpoint.com every 5 minutes. Pingoru tracks 31 GuestPoint services and has captured 3 incidents in the last 90 days (99.89% uptime). Get email, Slack, Discord, or webhook alerts the moment GuestPoint reports a new incident — free for 5 monitors, no credit card.

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GuestPoint uptime 99.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 3h 33m
    Started Aug 27, 2026, 10:41 PM UTC · Resolved Aug 28, 2026, 02:15 AM UTC
    Timeline · 5 updates
    • investigating · Aug 27, 2026, 10:41 PM UTC

      We are investigating very slow responses in the Cloud environment this morning.

    • investigating · Aug 27, 2026, 11:26 PM UTC

      Responsiveness should be improved now. We are continuing to monitor closely.

    • investigating · Aug 28, 2026, 12:14 AM UTC

      We are aware that performance is still suffering and we are continuing to work on it. Please note that this issue is not related in any way to the software release yesterday.

    • monitoring · Aug 28, 2026, 12:50 AM UTC

      Operations have now returned to normal, with a known exception being the re-opened accounts screen which we continue to investigate.

    • resolved · Aug 28, 2026, 02:33 AM UTC

      The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.

    Latest: The system performance remains normal apart from an issue with re-opened accounts. We are closing this incident, but separately investigating this particular issue.

  2. Resolved 3h 11m
    Started Jun 26, 2026, 03:44 AM UTC · Resolved Jun 26, 2026, 06:56 AM UTC
    Timeline · 3 updates
    • monitoring · Jun 26, 2026, 03:44 AM UTC

      GuestPoint Cloud server is currently experiencing periodic slow responses. Technical staff have identified the cause and are working on the issue.

    • resolved · Jun 26, 2026, 06:53 AM UTC

      Response times are returning to normal.  Our sincere apologies for the inconvenience. We will continue to monitor the situation. It appears that the issue was the result of archiving a large amount of obsolete data that happened last night as part of our ongoing program to improve performance. This unfortunately and unexpectedly caused our database engine to regularly choose sub-optimal ways of retrieving data, causing it to become extremely busy. We have completed a process to get the system to renew the information it uses when deciding the best way to find data.

    • resolved · Jun 26, 2026, 07:07 AM UTC

Outage history

Past 90 days · 2 incidents View full outage history →