Resolved after 6 days 22 hours, affecting Xero, on January 24, 2025.
This was limited to one customer's rate limits. We are working on a permanent fix.
Affected components
Xero
Update timeline
- investigating Jan 24, 2025, 06:08 PM UTC
We are currently investigating this issue.
- monitoring Jan 28, 2025, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 31, 2025, 04:15 PM UTC
This was limited to one customer's rate limits. We are working on a permanent fix.
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