Resolved after 12 minutes, affecting Web and Email and 1 more, on May 14, 2025.
We are continuing to investigate this issue.
Affected components
WebEmailAPI ServerMessage SearchGroup SearchFiles SearchDatabase SearchWiki Search
Update timeline
- investigating May 14, 2025, 10:07 PM UTC
The main database machine froze up. We are in the process of rebooting it now.
- investigating May 14, 2025, 10:08 PM UTC
We are continuing to investigate this issue.
- resolved May 14, 2025, 10:19 PM UTC
The main database machine has been rebooted.
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