Resolved after 1 hour 33 minutes, affecting openai/gpt-oss-20b and llama-3.3-70b-versatile, on July 1, 2026.
The capacity issue has been resolved. All services are operating at normal capacity. The incident was caused by a power loss issue that led to a cooling system failure at one of our US Central data centers. We apologize for any disruption and appreciate your patience.
Affected components
Update timeline
- investigating Jul 01, 2026, 11:01 PM UTC
We are currently investigating a potential issue at one of our US Central data centers that is impacting system capacity. Users may experience higher latencies due to reduced resources. Our engineering team is working to identify the root cause and remediate the problem.
- identified Jul 01, 2026, 11:11 PM UTC
We have identified a cooling system failure at one of our US Central data centers that is causing reduced capacity. The team is working on restoring capacity. Users continue to see elevated latencies for specific models.
- identified Jul 01, 2026, 11:27 PM UTC
A power loss issue at approximately 22:20pm UTC led to a subsequent cooling system failure at one of our US Central data centers that is causing reduced capacity, primarily for the openai/gpt-oss-20b model. The team is working on restoring capacity.
- monitoring Jul 01, 2026, 11:48 PM UTC
We have redistributed and allocated more capacity to production models in the US Central region. Users should see performance return to normal. We’re now monitoring the infrastructure to ensure stability.
- resolved Jul 02, 2026, 12:35 AM UTC
The capacity issue has been resolved. All services are operating at normal capacity. The incident was caused by a power loss issue that led to a cooling system failure at one of our US Central data centers. We apologize for any disruption and appreciate your patience.
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