Greenhouse incident

BIC: Data is delayed

Resolved after 6 hours 54 minutes, affecting Silo 1 and Silo 2 and 1 more, on February 14, 2026.

identified Feb 14, 2026, 04:26 PM UTC

The issue has been identified and a fix is being implemented.

Started
Feb 14, 2026, 02:26 PM UTC
Resolved
Feb 14, 2026, 09:20 PM UTC
Duration
6h 54m
Detected by Pingoru
Feb 14, 2026, 02:26 PM UTC

Affected components

Silo 1Silo 2Silo 3Silo 4Silo 5Silo 6Silo 7Silo 8Silo 9Silo 101

Update timeline

  1. investigating Feb 14, 2026, 02:26 PM UTC

    We are experiencing delays in updates to the Business Intelligence Connector data. Customers using BIC will not have up-to-date data available in these tables. We are currently investigating the issue and will provide updates shortly.

  2. identified Feb 14, 2026, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 14, 2026, 09:20 PM UTC

    This incident has been resolved.

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