Resolved after 19 hours 10 minutes, affecting IaaS - Atlanta, GA, on January 2, 2025.
11:11 Engineers have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved. If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
Affected components
Update timeline
- investigating Jan 02, 2025, 07:57 PM UTC
11:11 Engineers are currently aware of an issue affecting a subset of customers in the ATL datacenter.
- identified Jan 02, 2025, 08:19 PM UTC
11:11 Engineers have identified the issue and are working on restoration. Some customers may start to see VM's come back online now.
- monitoring Jan 02, 2025, 10:34 PM UTC
11:11 Engineers have resolved the issues with impacted customer VM's. Customer VM's should all be online now at this time. If there are any lingering issues please reach out to the 11:11 support team.
- resolved Jan 03, 2025, 03:08 PM UTC
11:11 Engineers have confirmed no further issues for this incident. All services continue to remain operational. This incident is now resolved. If you continue to experience any errors or issues, please contact our Support Helpdesk for additional assistance.
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