Resolved after 1 hour 57 minutes, affecting Login, on January 16, 2025.
This issue has been resolved, and all the affected accounts have been successfully reactivated. We apologize for any inconvenience this may have caused.
Affected components
Update timeline
- investigating Jan 16, 2025, 01:57 AM UTC
Certain Grammarly accounts were temporarily deactivated. The affected users received emails about account deactivation. We are looking into the issue's cause and how to resolve it. We will provide updates as soon as possible.
- identified Jan 16, 2025, 02:01 AM UTC
The cause of the issue has been identified. We are working on the fix.
- resolved Jan 16, 2025, 03:54 AM UTC
This issue has been resolved, and all the affected accounts have been successfully reactivated. We apologize for any inconvenience this may have caused.
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