Resolved after 2 hours 22 minutes, affecting Generative AI assistance, on February 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Generative AI assistance
Update timeline
- investigating Feb 01, 2025, 09:22 PM UTC
We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.
- monitoring Feb 01, 2025, 10:37 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 01, 2025, 11:44 PM UTC
This incident has been resolved.
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