Resolved after 2 hours 37 minutes, affecting Point of Sale (POS) and Customer Facing Display (CFD), on July 17, 2026.
Our team has implemented a fix and will continue monitoring the results.
Affected components
Point of Sale (POS)Customer Facing Display (CFD)
Update timeline
- investigating Jul 17, 2026, 10:16 PM UTC
We are investigating reports of degraded performance impacting POS and Payment Terminals
- identified Jul 17, 2026, 10:42 PM UTC
App latency issue has been identified. Our team has implemented more resources to bolster performance.
- monitoring Jul 17, 2026, 10:50 PM UTC
Our team has implemented a fix and will continue monitoring the results.
- resolved Jul 18, 2026, 12:53 AM UTC
This incident has been resolved.
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