GoTab incident

Payments gateway service disruption

Resolved after 1 hour, affecting Card-Present Payment System, on November 14, 2024.

monitoring Nov 14, 2024, 03:28 PM UTC

We are seeing a restoration of Adyen services and are monitoring updates from their engineering team.

Started
Nov 14, 2024, 03:04 PM UTC
Resolved
Nov 14, 2024, 04:05 PM UTC
Duration
1h
Detected by Pingoru
Nov 14, 2024, 03:04 PM UTC

Affected components

Card-Present Payment System

Update timeline

  1. investigating Nov 14, 2024, 03:04 PM UTC

    We are aware of an ongoing incident with Adyen payments that is causing delays and timeouts. Adyen's engineering team is currently investigating. The latest status updates are posted on https://status.adyen.com/

  2. identified Nov 14, 2024, 03:15 PM UTC

    Adyen reports they have identified the root cause of the issue and are actively working on a resolution.

  3. monitoring Nov 14, 2024, 03:28 PM UTC

    We are seeing a restoration of Adyen services and are monitoring updates from their engineering team.

  4. resolved Nov 14, 2024, 04:05 PM UTC

    Adyen is reporting the incident has been resolved.

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