GoSpotCheck incident

PhotoWorks: Images not displaying

Resolved after 7 hours 14 minutes, affecting PhotoWorks, on January 28, 2025.

monitoring Jan 28, 2025, 09:57 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 28, 2025, 07:30 PM UTC
Resolved
Jan 29, 2025, 02:44 AM UTC
Duration
7h 14m
Detected by Pingoru
Jan 28, 2025, 07:30 PM UTC

Affected components

PhotoWorks

Update timeline

  1. investigating Jan 28, 2025, 07:30 PM UTC

    We are currently investigating reports of images not displaying in PhotoWorks.

  2. identified Jan 28, 2025, 08:31 PM UTC

    Our engineers have identified the issue and are working to restore full functionality to PhotoWorks.

  3. monitoring Jan 28, 2025, 09:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 29, 2025, 02:44 AM UTC

    Full functionality has been restored, this matter is considered resolved.

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